to Customer Help Desk
order usually ships no later than the next business day after it
is placed. We do not ship on weekends or holidays. If an item is
on backorder, we will contact you by e-mail to let you know the
expected shipping date.
The default delivery method is Standard Ground. Delivery times will
vary based on the method of shipment you choose and your location.
Shipping costs vary depending on the total value of your order,
shipping method selected, and your location. Our shipping methods
include USPS and UPS.
you check out, you will be prompted to choose a shipping method.
(Some destinations may offer only one shipping method.) Your shipping
charges will be automatically calculated during checkout prior to
the completion of your order.
Generally, you may upgrade your shipping method for faster delivery
(such as 3-Day, 2nd Day, or Overnight service). If you upgrade your
shipping method, your order must be received and your credit card
authorized by 12:00 pm (Noon) PST or your order may not be processed
until the following business day.
and handling charges for orders in excess of $400 may be adjusted
to reflect actual shipping costs. This adjustment may increase or
decrease the cost reflected on our shipping tables due to variances
in weight, carrier, and destination. You will be contacted for approval
if the shipping charges are to be adjusted.
following are Shipping Methods for shipments within the contiguous
to Customer Help Desk
- - Most items can be shipped to addresses in the
48 contiguous United States via Standard Ground service. You can
generally expect your order to arrive within 4 to 8 business days.
We generally ship Standard Ground orders via USPS First Class,
USPS Priority Mail or UPS Ground.
- - Expedited 3-Day shipments
will ship the same day if the order is received prior to 12:00
pm (Noon) PST. You can expect to receive your 3-Day shipment within
3 to 5 business days of placing your order. We cannot ship Expedited
3-Day to PO Boxes or APO/FPO addresses.
- - 2nd Day Air shipments will ship the same day
if the order is received prior to 12:00 pm (Noon) PST. You can
expect to receive your 2nd Day Air shipment within 2 to 3 business
days of placing your order. We cannot ship 2nd Day Air to PO Boxes
or APO/FPO addresses.
- - Next Day Air is generally delivered the
following business day, usually in the afternoon, if we
receive your order by 12:00 pm (Noon) PST. Next Day Air is NOT available for Saturday delivery except under special
circumstances. If you require Saturday Delivery, please click here to
us as there is an additional
surcharge for this service. We do not offer overnight delivery
to PO boxes via UPS. All orders
to P.O. Boxes for Next Day Air will be modified
after the order is placed and shipped regular USPS. We cannot
ship Next Day Air to APO/FPO addresses. Also, Next Day Air
delivery may not be available to certain remote locations.
- - We ship to APO/FPOs only by USPS Priority Mail.
Standard shipping is the only available service at this time. Alaska
and Hawaii - Expedited shipping to Alaska and Hawaii is via
USPS Priority Mail. We do not offer Expedited 3 Day, 2nd Day or Next
Day Air to Alaska or Hawaii. Click here
for Shipping Methods and Costs (in US Dollars) for shipments to Alaska
Rico, US Virgin Islands and Guam - ToughMudderGear.com also ships
to Puerto Rico, the US Virgin Islands and Guam via USPS Priority Mail.
Click here for Shipping Methods
and Costs (in US Dollars) for shipments to Puerto Rico, US Virgin
Islands and Guam.